Jeff Grace makes the 2012 MSPmentor 250 List
MSPmentor 250 is a list of the top managed services provider (MSP) experts, entrepreneurs and executives.
Archive for the ‘NetEffect News’ Category
Gaming Industry Expert Mike Amie Joins NetEffect
(LAS VEGAS) – NetEffect, a Las Vegas-based, full-service provider of computer and information technology support and consulting services, announced today that Mike Amie has joined the company as its gaming and hospitality specialist.
In his new position, Amie is responsible for assisting in the management of NetEffect’s increasing client base in its gaming division, which was launched this year. On July 26, 2012, NetEffect was granted the first gaming license specifically for IT Service Providers by the Nevada Gaming Commission. The license allows NetEffect to provide management, support, security, and disaster recovery services for gaming board regulated hardware and software systems.
“Having Mike Amie on board allows us to quickly ramp up our helpdesk offering to gaming operators,” said NetEffect President and Chief Executive Officer Jeff Grace. “Mike oversaw a massive IT service operation for MGM. He understands the people, the technology and the processes.”
Prior to joining NetEffect, Amie served as the vice president of IT services and support at MGM Resorts International. At MGM, Mike oversaw the IT operations of 13 separate properties across Las Vegas and Reno. He also provided helpdesk support for properties in Mississippi and Detroit.
NetEffect is a privately held, full-service provider of computer and information technology support and consulting services for businesses. Based in Las Vegas, NetEffect was founded in 2002 by Jeff Grace. For more information, contact NetEffect at (702) 318-7700 or visit the firm’s Web site at www.neteffect-it.com.
Gaming Industry Expert Tim Frawley Joins NetEffect
(LAS VEGAS) – NetEffect, a Las Vegas-based, full-service provider of computer and information technology support and consulting services, announced today that Tim Frawley has joined the company as its gaming and hospitality specialist.
In his new position, Frawley is responsible for overseeing NetEffect’s new gaming division, which was launched this year. On July 26, 2012, NetEffect was granted the first gaming license specifically for IT Service Providers by the Nevada Gaming Commission. The license allows NetEffect to provide management, support, security, and disaster recovery services for gaming board regulated hardware and software systems
“Having Tim Frawley join our firm is a huge win for us,” said NetEffect President and Chief Executive Officer Jeff Grace. “With his decades of experience and vast knowledge of the industry, we’ll be able to deliver an even higher value to the gaming industry.”
Prior to joining NetEffect, Frawley served first as vice president of IT operations and then as vice president and chief technology officer for MGM Resorts International. In these roles, he oversaw all aspects of the enterprise’s Information Technology across ten Las Vegas Strip properties.
NetEffect is a privately held, full-service provider of computer and information technology support and consulting services for businesses. Based in Las Vegas, NetEffect was founded in 2002 by Jeff Grace. For more information, contact NetEffect at (702) 318-7700 or visit the firm’s Web site at www.neteffect-it.com.
Las Vegas Business Press – Executive Snapshot, Jeff Grace
From the Las Vegas Business Press, June 4, 2012
http://www.lvbusinesspress.com/articles/2012/06/04/news/iq_53907257.txt
EXECUTIVE SNAPSHOT: Jeff Grace
President and CEO, Net Effect
By LAURA CARROLL
Clark High School graduate Jeff Grace founded Net Effect 10 years ago in Las Vegas, but the self-taught IT man began his technology journey 16 years ago in Boston.
“I was fascinated by the Internet,” he said.
After reading as many books on the subject that he could get his hands on, Grace landed himself a tech support job in Lynn, Mass. He then journeyed into consulting, but eventually Grace decided it was time to move back West and open up shop for himself.
Net Effect provides IT support and consulting, outsourced IT, cloud computing and voice-over-Internet protocol. With 13 employees, the company services about 100 clients, but Grace has worked hard to gain each one.
“Las Vegas, in my opinion, has always been a bit behind when it comes to technology,” Grace said. “It’s getting better. It’s getting more mature. UNLV is doing things to encourage technology.”
Grace mentioned Cox Business as one provider that’s doing some “really cool things,” and said customers are becoming more knowledgeable about technology and related services, which helps his business. He said the change in customers’ outlook has occurred primarily in the last three years.
“It’s less mysterious to people now,” he said.
Besides serving clients like the American Red Cross, SH Architecture and Las Vegas Harley-Davidson, Net Effect wants to expand into the gaming industry.
Grace’s business already has a contract with Treasure Island for nongaming services, but is on the Nevada Gaming Control Board’s July agenda in an effort to gain approval to become an IT service provider for gaming properties for gaming-related services.
“If we’re approved we’ll be able to work on regulated applications,” Grace said. “It opens up an entirely new market for us.”
In the past year, Net Effect has experienced an uptick in business and Grace is hopeful about the future.
“I definitely see signs of the economic climate getting better,” he said.
How did your company fare through the recession?
We’ve grown a bit through the recession, but it’s not been without its challenges. The recession has made for a volatile climate, but there has been benefits as well. We focused more on strengthening our core, in terms of business process and strategy. We’re a much better company for it.
When you started your company what were some of the challenges you faced?
When I started the business it was just me, so I did all of the tech work as well as the accounting and sales. Now I’m lucky enough to have different people in those different seats who are experts in accounting and service delivery. I would say that was the biggest challenge in opening, figuring out those different realms and getting customers.
Who is your mentor in business?
I’m a member of a group called HTG. It’s comprised of 200 IT companies from around the country. I participate in a small group of 10 companies. We meet quarterly for two full days and we act as each other’s board of directors. We get supported by the other members of the group. I’ve been in the group for almost two years. It has been a phenomenal experience.
How has your business changed since you’ve been a member of HTG?
We’ve put a lot of time and attention into our core values. That’s been really key for us. Those are things that are really in the company’s DNA, but it’s really been good for us to articulate them. We have a framed poster now in the office of our core values. It’s given us a lot more service insight to our delivery.
NetEffect Wins Business Excellence Award for Las Vegas Hosted Cloud Computing
In recognition for it’s Las Vegas hosted cloud computing platform, NetEffect has been selected by the North Las Vegas Chamber of Commerce for their annual Business Excellence Award. The awards are given in five categories, and NetEffect won the Innovation through Technology Award.
We’re very honored to be recognized and we very much look forward to the awards celebration on October 13th at Texas Station!
NetEffect provides business-class IT support, computer consulting, and business phone systems for VoIP. We’re the first and only Nevada-based company to offer a fully hosted, cloud computing solution. For a free network consultation call us at 702-318-7700.
NetEffect Las Vegas Cloud Computing Company Launches New Website
NetEffect of Las Vegas is proud to announce the launch of its new and improved website at www.neteffect-it.com. Redesigned for improved client support and ease of use, the new website offers information on its core services: fixed IT support, managed services, cloud computing, VoIP phone systems for small business and network and IT consulting.
Visit our new website and sign up to get your FREE Network Consultation or sign up for a FREE Las Vegas cloud computing seminar session.
