
Jeff Grace
President
Jeff was raised in Las Vegas and graduated from Clark High School and UNLV. He founded NetEffect in February of 2002. Jeff began his career with an Internet Service Provider in Boston, and then went to work for a technology consulting company where he performed network analysis and troubleshooting for enterprise networks.
Jeff has consulted for companies such as the New York Times, Cannondale, Fiduciary Trust and the Massachusetts Port Authority. Jeff's strengths include:
- WAN Technologies
- Analyzing and troubleshooting network performance issues
- Overcoming technical obstacles to reach the desired solution quickly
Jeff's LinkedIn Profile

John Cooper
Service Manager
John began his career in technology in 1998, as a member of the computer and network support team for the Department of Defense. Since then, he has worked as a network engineer in a wide variety of environments.
John's strengths include:
- Server configuration and administration
- Implementing new technologies
- Advanced disaster recovery skills
- Virtualization

Billy Owensby
Network Engineer
Billy started his career in the military where he installed and maintained computer systems. He then went to work in the hospitality industry, designing and implementing large networks across the country. Billy's travels gave him exposure to a broad range of settings and technologies.
Billy's strengths include:
- Advanced network design and implementation
- Extensive knowledge of wireless technologies
- Strong customer service skills

Stuart Rowe
Network Engineer
Stuart began his career in technology with the US Navy as an Electronics Technician. Since leaving the Navy in 1996, Stuart has held a handful of positions administering and overseeing enterprise networks. As a consultant for Kindred Healthcare, Stuart worked as part of a team that managed over 3,000 servers.
Stuart's strengths include:
- Quickly learns new technologies
- Advanced server administration skills
- Strong customer service skills

Jimmy Lee
Network Engineer
Jimmy began his career in technology in 1993, working for a computer consulting company in Los Angeles, CA. Over a period of seven years, Jimmy was successively promoted to from PC builder to Senior Network Engineer and eventually Operations Manager. Jimmy has also owned and operated his own Internet Cafe.
Jimmy's strengths include:
- Server configuration and administration
- PC desktop troubleshooting and support
- Server backup hardware and software

Steve Soussana
Network Engineer
Steve started his career doing DSL technical support for BellSouth. He then went to work for MPower where he was quickly promoted to the lead of their data repair team.
Steve's strengths include:
- Extensive knowledge of phone and data carriers
- Proficiency with Cisco routers and IP routing
- PC desktop troubleshooting and support

Brad Swan
Network Engineer
Brad is a graduate from Oklahoma State University in Electronics Technologies. He served in the military as an Electronics Warfare Systems Specialist, and has also worked for NASA as a Process and Planning Engineer. Brad has been in the IT industry for 15 years.
Brad's strengths include:
- Achieving greater business efficiencies by applying new technologies
- Making technology easy to understand
- Excellent problem solving skills










