Team
Jeff Grace
President/CEO
Jeff was raised in Las Vegas and graduated from Clark High School and UNLV. He founded NetEffect in February of 2002. Jeff began his career with an Internet Service Provider in Boston, and then went to work for a technology consulting company where he performed network analysis and troubleshooting for enterprise networks.
Jeff has consulted for companies such as the New York Times, Cannondale, Fiduciary Trust and the Massachusetts Port Authority.
Jeff's strengths include:
- WAN Technologies
- Analyzing and troubleshooting network performance issues
- Overcoming technical obstacles to reach the desired solution quickly
Jeff is a member of the Board of Trustees for New Vista Community, a community organization with extensive programs that support disabled individuals throughout the Las Vegas valley.
Brad Swan
Director of Support
Brad is a graduate from Oklahoma State University in Electronics Technologies. He served in the military as an Electronics Warfare Systems Specialist, and has also worked for NASA as a Process and Planning Engineer. Brad has been in the IT industry for 15 years.
Brad's strengths include:
- Achieving greater business efficiencies by applying new technologies
- Making technology easy to understand
- Excellent problem solving skills
Stuart Rowe
Network Engineer
Stuart began his career in technology with the US Navy as an Electronics Technician. Since leaving the Navy in 1996, Stuart has held a handful of positions administering and overseeing enterprise networks. As a consultant for Kindred Healthcare, Stuart worked as part of a team that managed over 3,000 servers.
Stuart's strengths include:
- Quickly learns new technologies
- Advanced server administration skills
- Strong customer service skills
Jimmy Lee
Network Engineer
Jimmy began his career in technology in 1993, working for a computer consulting company in Los Angeles, CA. Over a period of seven years, Jimmy was successively promoted to PC builder to Senior Network Engineer and eventually Operations Manager. Jimmy has also owned and operated his own Internet Cafe.
Jimmy's strengths include:
- Server configuration and administration
- PC desktop troubleshooting and support
- Server backup hardware and software
Steve Soussana
Network Engineer
Steve started his career doing DSL technical support for BellSouth. He then went to work for MPower where he was quickly promoted to the lead of their data repair team.
Steve's strengths include:
- Extensive knowledge of phone and data carriers
- Proficiency with Cisco routers and IP routing
- PC desktop troubleshooting and support
Billy Owensby
Support Specialist
Billy started his career in the military where he installed and maintained computer systems. He then went to work in the hospitality industry, designing and implementing large networks across the country. Billy's travels gave him exposure to a broad range of settings and technologies.
Billy's strengths include:
- Advanced network design and implementation
- Extensive knowledge of wireless technologies
- Strong customer service skills
Tim Cheatham
Technology Sales Representative
Tim is originally from Minneapolis, and is a UNLV graduate. He began his sales career in finance where he earned numerous sales awards. He then transitioned his sales skills to technology where he sold telephony and Internet connectivity for a national carrier.
Tim's strengths include:
- Taking a consultative sales approach to determine the best solution for the client
- A vast set of contacts from his 20 years in the Las Vegas valley
- Straightforward communicator
Robert “Dutch” Verheijen
Account Manager
Dutch is originally from The Netherlands where he worked in the music industry before spending a decade in the UK selling copiers and addressing machines. Upon returning to Holland he became a partner in a technology company that created and sold medical billing software. He came to the USA in 1990 and has been selling various technology solutions including Workflow, Knowledge Management, Security solutions and Business Process Management.
Dutch's strengths include:
- Extensive experience in solving business problems
- An extremely customer-centric sales approach
- Skilled relationship builder based on trust and respect
Stan Powell
Support Specialist
Stan graduated from Missouri Institute of Technology in Kansas City, and has lived in Las Vegas for over 30 years. Stan started working in the technology industry in 1985 in Las Vegas. His background is primarily in HP hardware support including storage area networks, servers, workstations and printers.
Stan’s strengths include:
- Strong hardware troubleshooting skills
- Readily translates the client’s desired end result into proper action
- Excellent problem solving abilities
Justin Vermette
Support Specialist
Justin started his Career in the USAF in 2004 where he worked for the NSA doing systems administration. When he left the USAF he went to work for Savers, Inc. as a help desk technician, and was put in charge of building and shipping new computers for all new stores.
Justin’s strengths include:
- PC desktop troubleshooting and support
- Exceptional customer service skills
- Strong hardware troubleshooting skills
Kathy Kilroy
Accountant
Kathy was born in central New York and traveled across the US with her husband. They have one grown daughter who resides in Ann Arbor, MI. The majority of Kathy’s work experience has been with public accounting firms as a staff accountant.
Kathy's strengths include:
- Able to complete the full accounting cycle from beginning to end including the preparation of financial statements
- Preparation of complex tax returns including individual, corporate, partnership and payroll
- Very organized and detail oriented
Dina Phayre
Administrative Assistant
Dina is a graduate of the UNLV Radiography Program, and has a diverse background in both science and business.
Dina's strengths include:
- Excellent customer service skills
- Clear and effective communication
- Strong analytical skills
