Our managed services plans offer you unlimited support for a flat monthly rate. Because you're not being billed by the hour, you can rest assured we are your trusted advisor and advocate. Our unique IT automation framework keeps your computer systems functioning optimally and your people and business productive.
Managed services relies on a software agent that connects your workstations, servers and network devices to our Network Operations Center (NOC). This software allows us to reach your devices to install updates, run scans, verify virus definitions, defragment your hard drives, and perform data backups. Since all of these operations occur after business hours or in the background, downtime is kept to a minimum. Our software agent also enables us to remotely connect to your PCs without user intervention, allowing us to respond quickly to user requests.
NetEffect actively manages your PC, servers, firewall, router, anti-spam devices, printers and scanners, mobile phones, and any other network devices. NetEffect guards your network from threats and security breaches, and keeps it running smoothly. Some of the benefits included are:
- Flat-rate pricing for a predictable IT expense
- Unlimited remote and/or onsite support during business hours
- 24/7/365 monitoring of servers, PCs, and network devices, and afterhours notification of critical server issues
- Proactive system management including daily data backup monitoring and administration, patch management, and antivirus monitoring
- Microsoft Exchange administration, monitoring and backup
- Technology-related vendor management (Internet, copier/printer, third party applications)
- Third party application support and vendor management
- Antivirus, anti-spam, and data backup software to protect your network is included
- Faster response time
